weird kid software

Enough people have trouble with importing email into Outlook or trying to create PST files that we felt it necessary to give an explicit walk-through of detailed instructions. We’ve also been experimenting with answering tech support requests with video “screencasts”, so I’m putting them both in this post for future reference.

Outlook has many advanced features and the user interface presents many different ways to perform any given task, but the problem is that not all results are consistent. After much experimentation, we’ve found a sequence of actions that will work in most circumstances.

The screencast starts with the act of converting Entourage email, but you could substitute the converting of any supported format. For example, you could use these instructions to move a standard mbox file into Outlook, too, as a general way to convert mbox to PST files.
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Dealing with the prospect of a “digital dark age” is one of the reasons why we built Emailchemy, but I’ve found that many have trouble with this new term because they may not be familiar with the definition of the original. The term “Dark Ages” refers to a time period between the fall of Rome and the Age of Enlightenment, and historians often referred to it as “dark” because there is little in the way of contemporary written history or literature.

The concept of the “Digital Dark Age” is similar, in that through the use of proprietary file formats we may be setting the stage for a future Dark Age because we will no longer have the legacy technology required to read those proprietary file formats.
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