FAQ: Why do I see “Please purchase…” in the subject field?

The demo version of Emailchemy masks the subject and sender of each message with a “nag” message like “Please purchase Emailchemy”. This enables you to see that Emailchemy can convert all your email before you purchase.

If you are still seeing these “nags” after you purchase, it usually means one of two things:

1) You have not entered your license key and are still using the demo version.

or

2) You are using files created by the demo version.

There are a few things you need to do after purchasing a license for Emailchemy:

  1. (optional, though recommended) Delete the messages and files created by the demo version of Emailchemy. Do NOT delete your original email files.
  2. Launch Emailchemy and register it by entering your license key on the Register window (look for it in the Help menu if it doesn’t pop up on launch).
  3. Run your conversion again, starting with the ORIGINAL email files, so that the full version of Emailchemy can now fill-in the email header fields that were blocked in the demo version.

About matt

The primary developer of Emailchemy and founder of Weird Kid Software LLC.
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2 Responses to FAQ: Why do I see “Please purchase…” in the subject field?

  1. James says:

    I used this to back up my work email (demo version) however I now want to view the subject, but the original computer I had was taken out of production because I received a new computer. If I purchase this software now, would it be able to retrieve the subjects of my emails which were backed up using the demo software?

    OR am I S.O.L??? :-(

  2. matt says:

    You need the original email files and to process them using the full, registered version of Emailchemy to see the subjects in the headers. The data produced by the demo version is largely throw-away. Check with your IT support team, they may still have your PC. They usually don’t destroy or repurpose them right away.

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