FAQ: Why are my messages blank after converting Outlook to Entourage?

I’ve seen this happen when the RGE files were created on the Windows PC and then moved to the Mac. There are certain methods of moving files between Mac and PC that can screw up the encoding of the linefeed character.

Try this method instead:

1) copy your PST files to your Mac
2) run Emailchemy and convert Outlook PST to Entourage Archive (.rge files)
3) run Entourage and use its import wizard and import the .rge file you created in step 2

About matt

The primary developer of Emailchemy and founder of Weird Kid Software LLC.
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2 Responses to FAQ: Why are my messages blank after converting Outlook to Entourage?

  1. Wim Guiking says:

    Will Emailchemy convert old Outlook pst-files with the ANSI-format?
    I will help a friend, whos pc laptop crashed. We saved the mail-files. But they are in a pst-ANSI-format. So I cannot export any file. I can only import those orphan files.

    Will do Emailchemy the job?

  2. matt says:

    Yes, Wim. Emailchemy can convert all PST files: ANSI, Unicode, even the PSTs from the old Mac Outlook 2001.

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