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Category Archives: Tips
On converting Exchange-style addresses to SMTP format
When email is sent between 2 people with accounts on an Exchange email server, the email addresses that are used are not the typical and familiar SMTP-style email addresses. An Exchange user’s SMTP email address may be joe.bob@somecompany.com, but Exchange … Continue reading
Video walkthrough for importing email into Outlook
Enough people have trouble with importing email into Outlook or trying to create PST files that we felt it necessary to give an explicit walk-through of detailed instructions. We’ve also been experimenting with answering tech support requests with video “screencasts”, … Continue reading
Tip: Compact your mailboxes to avoid recovering deleted messages
Some people have written in confused about why Emailchemy converted so many more emails than their Inbox was showing. While perhaps alarming, it’s not cause for concern. To say it simply, Emailchemy extracts deleted messages from many email storage formats, … Continue reading
Google Apps Uploader Walk-through
Here’s a walkthrough I recently sent to a customer who had questions about how the Google Apps Uploader works. I’m posting it here for future reference. 1) Using either the “Conversion Wizard” or “Advanced Conversion” tool in Emailchemy’s toolbox, convert … Continue reading
The Myth of the Received Date – Part 2
In Part 1, I explained how the “Date:” header of an email is actually the “sent date” and introduced a couple of issues with how the sent date is created by different email clients. Now in Part 2, I’ll give … Continue reading
The Myth of the Received Date – Part 1
There is no such thing as a “received date”. Not in the standards, anyway. Is this a quibbling technicality? An omission? Nope. And I’ll tell you why. Why? Because the date of a message matters. It matters more than it … Continue reading
Mac OS X Mail’s .mbox folders are not standard mbox files
I think the title says it all, but the problem is bigger than that. The whole idea that the last 3 or 4 letters of a filename are an indication of underlying file format and structure is flawed. More than … Continue reading
Using Emailchemy on corrupt PST files
Outlook PST files have a very complicated internal database structure, which is read from and written to probably thousands of times every day, and they tend to be quite large. The combination of these characteristics, combined with the fact that … Continue reading
Recovering email from a corrupt Entourage Database file
Someone recently wrote in asking how to recover email from a corrupt Entourage Database file and then how to get the email into a new version of Entourage. Specifically, the asker had a file that Entourage 2008 could not import … Continue reading
Using Emailchemy’s Google Apps Uploader tool
Emailchemy’s Google Apps Uploader tool gives you the option of selecting a few different kinds of automatic labeling. If you select “Full Hierarchy”, then the entire folder hierarchy (path) will become a label. Gmail uses these labels for faking IMAP … Continue reading
