weird kid software

FAQ: Why are my messages blank after converting Outlook to Entourage?

matt — Wed, 14 Jul 2010 14:28:15 +0000

I’ve seen this happen when the RGE files were created on the Windows PC and then moved to the Mac. There are certain methods of moving files between Mac and PC that can screw up the encoding of the linefeed character.

Try this method instead:

1) copy your PST files to your Mac
2) run Emailchemy and convert Outlook PST to Entourage Archive (.rge files)
3) run Entourage and use its import wizard and import the .rge file you created in step 2

Emailchemy 9.9.2 released

matt — Fri, 15 Jan 2010 22:42:48 +0000

This update to Emailchemy adds the Entourage Recovery functionality to Entourage X (version 10) databases and fixed a couple small converter bugs in the AOL converter and the Mac OS X Mail output format. This update is available for download now.

Emailchemy 9.9.1 released

matt — Wed, 30 Dec 2009 00:41:43 +0000

A new version of Emailchemy is available to download now. This update includes a new option for turning off strict RFC-2822 parsing of email header fields in the Forensic Edition, and a couple critical bug fixes for all users:

a bug in the “Entourage Recovery” converter that caused it to crash before recovering any deleted messages
a bug in the Google Apps Uploader that caused it to crash upon launch

FAQ: Why do I see “garbage” instead of my attachments?

matt — Fri, 07 Aug 2009 05:03:29 +0000

The “garbage” is likely the base64-encoded attachments — which is the standard behind-the-scenes way of including attachments in a message. Most modern mail programs interpret this raw information correctly and display the attachments either inline or as icons within the message. Simple text file viewers will likely not display these attachments correctly.

FAQ: Why do all messages have today’s date?

matt — Fri, 07 Aug 2009 05:01:12 +0000

Some email programs will show the date you imported the converted mail as the date for each message in the message list. This is usually incorrect behavior of the new email application because it is trying to find a “received” date and not finding one.

To fix this, change the displayed columns in your email program to show “sent” date instead of the “received” date. The sent date is the real date of an email message per the RFC-2822 specification. There is no specification for received dates and every application interprets the idea differently.

FAQ: Does Emailchemy convert my email to …?

matt — Fri, 07 Aug 2009 04:58:14 +0000

The simple answer is “yes, but indirectly.” For example… Does Emailchemy create Outlook PST files? No, but it creates files that can be imported into Outlook.

Emailchemy converts email to open, standard formats (and a few variations) which are directly importable by most modern email programs. These formats are all based on the RFC-2822 Internet Message Format for maximum portability and compatibility. The core 3 formats are:

.eml : a file with a single RFC-2822 message in it
mbox : a common mailbox format that contains one or more RFC-2822 messages
maildir : a common mailbox format that is made of directories (folders) of RFC-2822 message files

All modern email software can either import one of these standard formats or at least be tricked into importing it with Emailchemy’s ImportServer tool.

A complete list of supported formats can be found on the Emailchemy web page and in the Emailchemy User Manual. The User Manual also has instructions for importing the converted mail into many modern mail programs.

The IMAP ImportServer, a part of the Emailchemy Toolbox, is designed for helping you to import your converted mail into all email programs. This tool hosts converted mail on an embedded mail server for your new mail program to download it from. See the Emailchemy User Manual for more information.

FAQ: Does Emailchemy convert mail from …?

matt — Fri, 07 Aug 2009 04:57:16 +0000

A complete list of supported email formats can be found on the Emailchemy web page and in the Emailchemy User Manual. Support for new formats is typically released in new major versions of Emailchemy.

FAQ: Why do I see “Please purchase…” in the subject field?

matt — Fri, 07 Aug 2009 04:56:24 +0000

The demo version of Emailchemy masks the subject and sender of each message with a “nag” message like “Please purchase Emailchemy”. This enables you to see that Emailchemy can convert all your email before you purchase.

If you are still seeing these “nags” after you purchase, it usually means one of two things:

1) You are still using the demo version.

2) You are using files created by the demo version.

There are a few things you need to do after purchasing a license for Emailchemy:

Uninstall the demo version
(optional, though recommended) Delete the messages and files created by the demo version of Emailchemy. Do NOT delete your original email files.
Download the full version, install it and start it
Register it by entering your serial key
Run your conversion again so that the full version of Emailchemy can now fill-in the email header fields that were blocked in the demo version.

FAQ: Can I use Emailchemy for my clients?

matt — Fri, 07 Aug 2009 04:46:35 +0000

Yes, but you or your clients will require the proper licensing. Emailchemy’s End User License Agreement for the Personal Edition of Emailchemy states one email user per license.

We do offer Technician, Site and Migration Editions for organizational use and bulk migrations. If you have questions or need a quote, please contact sales@weirdkid.com.

FAQ: Is there a Mac OS 9 version of Emailchemy?

matt — Fri, 07 Aug 2009 04:42:14 +0000

No. Emailchemy requires a modern version of Java to operate, and Apple stopped developing Java for OS 9 in the year 2000. However, Emailchemy can convert email files from Mac OS 9 email applications on any current system (Mac, Windows, or Linux), so simply transfer your email file to another computer and run Emailchemy there.