Tag Archives: FAQ
FAQ: Why are my messages blank after converting Outlook to Entourage?
I’ve seen this happen when the RGE files were created on the Windows PC and then moved to the Mac. There are certain methods of moving files between Mac and PC that can screw up the encoding of the linefeed … Continue reading
FAQ: Why do I see “garbage” instead of my attachments?
The “garbage” is likely the base64-encoded attachments — which is the standard behind-the-scenes way of including attachments in a message. Most modern mail programs interpret this raw information correctly and display the attachments either inline or as icons within the … Continue reading
FAQ: Can I use Emailchemy for my clients?
Yes, but you or your clients will require the proper licensing. Emailchemy’s End User License Agreement for the Personal Edition of Emailchemy states one email user per license. We do offer Technician, Site and Migration Editions for organizational use and … Continue reading
FAQ: Is there a Mac OS 9 version of Emailchemy?
No. Emailchemy requires a modern version of Java to operate, and Apple stopped developing Java for OS 9 in the year 2000. However, Emailchemy can convert email files from Mac OS 9 email applications on any current system (Mac, Windows, … Continue reading
