ImportServer FAQ
- What's a FAQ?
- What is the ImportServer POP3 Edition?
- How is ImportServer POP3 Edition different from Emailchemy?
- I'm trying to import Eudora .mbx files and ImportServer doesn't seem to include my attachments. Why?
- Why do I see today's date for each message in Outlook?
- Why do I get a "Connection Refused" message from the ImportServer when I try to import my mail?
What's a FAQ?
Frequently Asked Question, or often a list of Frequently Asked Questions - like this document you are reading right now.
What is the ImportServer POP3 Edition?
An IMAP version of ImportServer is now included in the Emailchemy product. If your new email software is incompatible with IMAP, you may need to use the ImportServer POP3 Edition instead.
ImportServer bypasses standard import procedures by automatically hosting your old email on a local, secure email server. You then "import" your old email by telling your new email program to download mail from the ImportServer. All your old email will appear in your new email program, with all the correct formatting, dates, and attachments.
ImportServer only works with standard mbox mailbox files (sometimes also called BSD-style or mail spools).
How is ImportServer POP3 Edition different from Emailchemy?
Emailchemy converts email to mbox-based formats, which most mail programs can import. Emailchemy also includes an IMAP version of ImportServer.
ImportServer POP3 Edition helps you get mbox files into applications that can't import mbox format and are not able to connect to IMAP servers.
I'm trying to import Eudora .mbx files and ImportServer doesn't seem to include my attachments. Why?
Though they are very close, Eudora mailboxes are not standard mbox files. The Eudora format differs from the standard significantly in how it handles attachments. To convert Eudora mailboxes to the standard mbox format before using ImportServer, use Emailchemy. In most cases this will restore your attachments.
Why do I see today's date for each message in Outlook?
Outlook shows the "received" date as part of the default view settings. The date field in a standard RFC-822 message is actually the "sent" date, but some mail applications use the message routing headers ("Received: ") to derive the "received" date. Outlook ignores the "Received: " header fields for some reason and uses the datestamp of when the message was read from the mail server.
To fix this problem, change your Outlook view to show the Sent date instead of the Received date.
Why do I get a "Connection Refused" message from the ImportServer when I try to import my mail?
For security reasons, only local mail clients can contact the ImportServer; all other connections will be rejected. This means you have to run ImportServer on the same computer that you are running your email program.